Privacy Policy

Last updated: 29 May 2026

Andaman World Travels Pvt Ltd respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you contact us, make a travel enquiry, or use our customer relationship and communication services.

We may collect customer information such as name, phone number, email address, travel preferences, travel dates, package interest, city, and enquiry details. When required for support or communication, authorized staff may save a customer name and phone number to Google Contacts.

When customers make payments, payment processing may be handled by authorized payment gateway providers such as Razorpay. We do not store full card numbers, CVV, UPI PINs, or net banking passwords on our website. Payment gateway providers may process payment details according to their own security and privacy standards.

• To respond to travel enquiries and customer requests.
• To prepare travel packages, quotations, and booking support.
• To contact customers by phone, WhatsApp, email, or other requested channels.
• To organize customer contact details for follow-up by authorized team members.
• To improve our internal service quality and customer support process.

Our CRM may request permission to access Google Contacts. This access is used only when an authorized user chooses to save a customer contact. The saved contact may include the customer's name and phone number. We do not use Google Contacts access to bulk download, sell, share, or misuse contact data.

We do not sell customer personal information. Information may be shared only with authorized staff, travel service providers, payment gateway providers, or partners when necessary to respond to enquiries, arrange travel services, process payments, or comply with legal obligations.

We use reasonable administrative and technical measures to protect customer information from unauthorized access, alteration, disclosure, or loss. Access to customer records is limited to authorized users.

We retain customer information for as long as needed to provide services, maintain business records, follow up on enquiries, and meet legal or operational requirements.

You may contact us to request correction or deletion of your personal information, subject to legal and operational requirements.

For privacy questions or requests, contact Andaman World Travels Pvt Ltd at contact@andamanworldtravels.com.